SHIPPING POLICY
THRVE Clothing Apparel Shipping Policy
Thank you for shopping with THRVE. Our made-to-order products are crafted specifically for you, ensuring unique and high-quality items. Please read our shipping policy below for important details:
Processing Time:
- All made-to-order items are carefully crafted upon receiving your order. Processing time typically takes 5-10 business days.
- Please note that orders are not processed, shipped, or delivered on weekends or holidays.
- If we experience high orders, processing times may be extended. We will contact you via email or phone if there is a significant delay.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates vary based on your location:
- Domestic Shipping: 3-7 business days after processing.
Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
- THRVE is not liable for damaged or lost products during shipping. If you receive your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns Policy:
- Please refer to our Return Policy for detailed information on returning your item.
Changes to This Policy:
- THRVE reserves the right to update or modify this policy at any time without prior notice.
- Please check our website or contact Customer Service for the most up-to-date information regarding our shipping policies.
For any questions or concerns regarding your order or our shipping policy, please contact our Customer Service at valorthreads1@gmail.com .
Thank you for choosing THRVE!